WordPress Maintenance Plans

WordPress Maintenance Plans2020-09-18T21:41:19+00:00

Pick the plan that makes the most sense for your current needs.
Need help deciding? Get in Touch.

Pilot

$129/ mo
  • Premium WordPress Hosting
  • Daily Backups
  • Global Edge Security (more info)
  • Cloudflare Managed DNS
  • Hacked Site Repair ($99)
  • Managed WordPress Updates*
  • Access to Support + Development Hours**
  • Email Support
Get Started

CoPilot

$349/ mo
  • Premium WordPress Hosting
  • Daily Backups
  • Global Edge Security (more info)
  • Cloudflare Managed DNS
  • Hacked Site Repair (included)
  • Managed WordPress Updates*
  • Access to Support + Development Hours**
  • Email Support
  • Weekly Reporting
  • Security & Uptime Monitoring
  • Performance Check
  • 2 Support Hours Included**
Get Started

AutoPilot

$699/ mo (starting price)
  • Premium WordPress Hosting
  • Daily Backups
  • Global Edge Security (more info)
  • Cloudflare Managed DNS
  • Hacked Site Repair (included)
  • Managed WordPress Updates*
  • Access to Support + Development Hours**
  • Email Support
  • Weekly Reporting
  • Security & Uptime Monitoring
  • Performance Check
  • 4 Support Hours Included**
  • Priority Support
  • Staging Site
  • Version Control
  • Dedicated Project Manager
  • Customizable to Fit Your Needs
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* Includes WordPress Core, Plugins, and Themes
** Support Hours include edits to content, changing headers and footers, configuring plugins, CSS Edits, creating new pages, updating images, and more. Does not include custom development work.

If your site is highly customized, we may require you to upgrade to the AutoPilot plan.

What we offer

We take care of all of the necessary updates, backups, and optimizations that need to happen as well as providing a straightforward means of requesting and communicating updates, enhancements, and fixes to a client’s WordPress site.

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  • Site Copilot customers also are put on our extremely fast, reliable, and secure hosting environment that they would not be able to get from many of the traditional hosting providers.
  • We provide a turn-key solution to WordPress hosting, support, maintenance, and on-demand development resources.

Premium WordPress Hosting

Site CoPilot’s servers are specifically structured and configured to host WordPress sites. No need to worry about server configurations anymore!

Managed WordPress Updates

Outdated WordPress Core, Themes, or Plugins present security issues. Site CoPilot takes the burden off of you by making sure everything stays up to date.

Daily Backups

Regular backups occur nightly to ensure your data is safe and secure. In the event something unpredictable happens, it can easily be restored.

Global Edge Security / Cloudflare Managed DNS

Protect your site against vulnerabilities, security breaches, and hack attempts while also optimizing your site for speed. Included in all Site CoPilot plans!

Access to Support Hours

Support includes edits to content, changing headers and footers, configuring plugins, minor CSS edits, creating new pages, updating images, and more.

Access to Development Hours

Maybe you want to add a new feature to your site or build out a new section…we’ve got you covered! These are normally bigger projects that require custom development.

Security & Uptime Monitoring

Site CoPilot monitors your site around the clock so you can be confident your site is protected and running smoothly.

Staging Site

With a Staging Site, you can make changes to your site in a separate environment. When it’s ready, push those updates to the live site simply and confidently.

Version Control

This is how we track code changes. It also provides the ability to deploy theme changes and even exclude any updates that are not ready to go live.

Frequently Asked Questions

Does it matter which web host I currently use?2020-05-06T14:23:51+00:00

No! As part of our service, we migrate your site over to our premium WordPress hosting environment, which is included in your support plan. If you have hosting that you’d like to keep, let us know and we can craft a plan to support you.

Can you migrate my site for me?2020-05-05T19:15:57+00:00

Yes, we’d be happy to! After your on-boarding process, one of the co-pilots well take over and take care of your site migration.

Do you offer 24/7 technical support?2020-05-05T19:19:42+00:00

Our support hours are 9am-6pm EST Monday through Friday. We will do our best effort to respond to support requests as quickly as possible and have the ability to respond to emergencies during non-business hours as well.

How do we engage support?2020-05-05T19:15:57+00:00

Based on your plan, you can contact support through email or our ticketing system. We hope to have live chat rolling out soon as well!

Can I change my plan after I sign up?2020-05-05T19:20:23+00:00

Yes, absolutely! Just contact us and we will help you upgrade or downgrade your plan based on your needs. Your new plan will take affect at your next billing cycle.

What do you need from me to support my website?2020-05-05T19:15:58+00:00

During the on-boarding process, we will get all of the necessary information to properly support and maintain your site moving forward.

What do I do if my site gets hacked?2020-05-05T19:15:58+00:00

We are constantly monitoring your site and have measures in place to help prevent this from happening in the first place. However, even with security measures in place, it is still possible for there to be a security issue. If your site is hacked, we will escalate the issue and respond as quickly as possible during business hours. Depending on the severity of the hack, there may be a one-time fee that will be pre-approved before work begins.

What is version control?2020-05-05T19:15:58+00:00

Version control is a way to track changes to the codebase of your site. It keeps any changes to the site tracked so we can keep a record of the evolution of your site and provide a backup that can be rolled back if necessary.

What happens if an update breaks my site?2020-05-05T19:15:58+00:00

If an update breaks your site, it will be rolled back to the earliest backup prior to the update.

I need a new site design, can you do that?2020-05-05T20:11:09+00:00

Yes, we absolutely can do that! We have been building WordPress sites for clients for the last 11 years. Get in touch with us and we can discuss your project needs in more detail.

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Looking for help? Get in touch with us

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